Welcome to our manuals and installation resources page, where you’ll find all the information you need to successfully install and set up your product. Whether you’re a seasoned pro or a first-time user, our step-by-step guides, videos, and other resources are here to help you every step of the way.
Please select your product from the list below to access the specific installation resources for that product:
It only takes a few minutes to install the app, connect it to the Online Label Printer and get started.
Step by step instructions
FLUICS RAPID LABEL
FLUICS PRINT for eLabNext
Step by step instructions
FLUICS PRINT for SciNote
FLUICS PRINT for DÜPERTHAL connect
Specifications and requirements
The FLUICS Online Label Printer is an Internet ready plug & play label printer. It automatically connects to the FLUICS Online Print Server (cloud) over the Internet and can receive print jobs from desktop PCs, smartphones and tablets alike.
Exclusively compatible with FLUICS CONNECT and FLUICS RAPID LABEL applications or FLUICS PRINT third party integrations. Print from any mobile device, PC or Mac.
Printing method and resolution
Thermal-transfer with print ribbon. 300 dpi high resolution with pixel perfect QR code printing.
Internet connection via LAN cable (RJ45 plug). The yellow box automatically establishes a connection to the FLUICS cloud print server over port 443 (https). Optional 5G mobile data (upon request). The printer itself does not need to be setup in local network.
Each printer can connect to multiple applications and accounts.
FLUICS cloud print server hosted in Germany. SSL (TLS 1.3, 128 bit) encrypted data transfer and private activation keys.
245 x 175 x 136 mm (9.7 x 6.9 x 5.3″) LxHxW
Auto Switching 100-240V AC, 50-60Hz
2 years from the date of invoice, except print heads (6 months) and accessories.
Remote online support and trouble shooting through the FLUICS team or local distributors.
connect the cables and turn on the printer as shown in the video below,
make sure a stable connection to the Internet is established.
⚠️ Depending on your IT infrastructure, it might be necessary to register the MAC address of the yellow box (written on the bottom of the box) for Internet access.
⚠️ Only the yellow box needs access to the Internet to receive print jobs. The printer itself does not need to be registered as a local printer and no print drivers need to be installed.
Troubleshooting printer connection
Please have a close look on the three lights of the yellow box to figure out what is going on.
All lights are on
Ready to print!
All three lights of the yellow box are constantly lit (only “Status” light flashes every three seconds).
All lights are off
There is no power.
Make sure both ends of the USB cable are securely connected. If the problem persists, try using a different micro-USB cable and power adapter.
“Printer” is blinking
The yellow box doesn’t connect to the printer.
Make sure the printer is turned on (green light on) and the yellow ethernet cable between the yellow box and the printer wis well connected on both ends.
“Server” is blinking
The yellow box cannot to the Internet.
Make sure the Ethernet cable between the yellow box and the port on your wall is well attached on both ends.
Try connecting to a different Ethernet port and restart the yellow box as described above. If the LED is still blinking, proceed to the next step.Connect a PC/laptop to the same Ethernet cable and verify that it can connect to the Internet (e.g., by searching for something on Google). If you can access the Internet with the computer, ask your IT department to allow the yellow box to access the Internet (e.g. by registering the MAC address, which can be found on the back of the yellow box). The Yellow Box uses the standard HTTPS protocol (port 443) and access can be restricted to fluics.com (including subdomains) if necessary. Basically, the yellow box communicates with mqtt.fluics.com, whose IP should be resolved by the local DNS (usually available via UDP). So it needs these two connections to be available.
Labels & Ribbon
Load new labels
Changing label rolls is easy and only takes a few seconds. Just follow the instructions in the video below.
Changing the ribbon is simple. Just follow the instructions in the video below.
Adjust ribbon after shipping
If you need further assistance, don’t hesitate to contact our customer support team. We’re here to help you get the most out of your product and ensure a smooth installation experience.